Legal Information

Terms and Conditions

This policy describes how your personal information is collected, used, and shared when you v

By joining Bristol Tour Depot (“BTD”) as a member or by booking use of BTD facilities, including desk space, storage units or meeting room, you indicate your acceptance of the following terms and conditions.

Access to BTD’s coworking space and the facilities within it is provided on a reasonable endeavours’ basis. Should access or any facilities be unavailable BTD shall endeavour to provide reasonable notice, but this may not always be possible. Where feasible, and at BTD’s sole discretion, BTD shall make alternative arrangements.

No relationship of landlord and tenant exists between BTD and you. BTD is not the owner of the premises that are made available for your use and you should follow any directions or instructions provided to you by the owner.

You may invite and host guests within BTD provided that you accompany them at all times. You are responsible for the conduct and behaviour of any guests, in line with the terms and conditions detailed here.

A £14 daily charge will be made to guests making use of a desk during their visit. This may be settled by the guest or accompanying member.

Membership fees are due monthly in advance and payable by Direct Debit or another payment method offered from time to time by BTD.

You may cancel your membership at any time up to the due date of the next payment. Membership ceases contemporaneously with a monthly payment not being made.

BTD may cancel your membership at any time without notice if you breach Bristol Tour Depot’s Terms and Conditions of Membership.

Your BTD membership is personal to you and cannot be shared or transferred.

Keys and any other access devices or access codes provided to you may not be shared or given to others, may not be copied or adapted and must be returned upon cancellation of your membership. A fee of £20+VAT shall be charged for replacement keys, or if you fail to return keys at the end of your membership.

BTD accepts no responsibility or liability for loss or damage to property brought into BTD, except where BTD’s responsibility or liability is determined by English law. BTD ‘s insurance policy does not cover or include loss, damage or theft of your personal items.

BTD accepts no responsibility or liability for injury or death of members or their guests, except where BTD’s responsibility or liability is determined by English law.

Bookable meeting rooms and spaces within BTD may be used by members when not booked.

Meeting room bookings are chargeable.

For BTD members:

meeting room bookings are billed monthly in arrears;
there is no refund for cancellations within 24-hours of the meeting;
meetings cancelled more than 24-hours but less than 7-days before the meeting are charged and credited towards future meetings; and
meetings cancelled more than 7-days before the meeting are not charged.

For non-BTD members:

meeting room bookings are payable in advance; and
meeting room bookings are non-refundable.

Provisional meeting room bookings are not accepted. For non-members, meeting room bookings are not confirmed until payment is received in full.

Access to computer networks and the public internet is provided for the lawful use of members and guests and must not be used for any activity which, in BTD’s sole opinion, is illegal, immoral, indecent or detrimental to the enjoyment of other members and/or guests.

The use of applications that automate requests to any websites is not permitted.

Internet access may be provided to guests via the guest wireless service only. No other security codes may be shared with non-members.

We reserve the right to monitor your usage of BTD at any time, including your use of computer networks and the internet. This may include the use of CCTV in and/or around BTD.

You are responsible for securing your own computer data and protecting yourself from the impact of computer viruses, malware and malicious software. You must also take reasonable steps to protect BTD, other members and/or guests from the impact of computer viruses, malware and malicious software.

As a BTD member, we may send you email correspondence regarding your membership, facilities at BTD and other announcements regarding BTD events. We will never sell or share your email address with third parties.

Facilities and equipment provided within BTD are intended for use by members and/or guests whilst in BTD and may not be removed for use outside of BTD.

Printers, fax machines and telephones may be provided to members and guests for incidental use. The printing or faxing of large documents or the making of long or expensive telephone calls may be subject to additional charges.

In the event of a misunderstanding or dispute with regards to the meaning of these terms and conditions, you are bound by BTD interpretation.

English law applies with respect to these terms and conditions, as does the decision of the English courts in any dispute that may occur between you and BTD.

BTD maximum liability to you is limited to membership fees already paid unless otherwise determined by English law.

These Terms and Conditions may be amended from time to time. Up to date Terms and Conditions shall be published on BTD website at

You may direct any queries or questions regarding your BTD membership, or the facilities provided by email to

Last updated: 26th July 2019

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit cards, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Habu to power our online store–you can read more about how Habu uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt-out of targeted advertising by:

Facebook –
Google –
Bing –

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Unit 7, Netham Industrial Estate, Bristol, BST, BS5 9PJ, United Kingdom